| Indiana Family & Social Services Administration (FSSA) |
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| 402 W. Washington St., PO Box 7083, Indianapolis, IN 46207 IN.gov/fssa Contact: data.analytics@fssa.IN.gov Twitter: @FSSAIndiana |
State Government | |
| Role(s) | • FSSA is the state agency which manages healthcare and social services programs including Medicaid and SNAP. • FSSA Data & Analytics team ensures secure availability of high-quality data to enable integrated data-informed decision making with measurable outcomes. • Additional information about FSSA’s programs and services can be found at: https://secure.in.gov/apps/fssa/providersearch/home and at: https://www.in.gov/fssa/2406.htm |
| Mission | • To compassionately serve the diverse community of Hoosiers by dismantling long-standing, persistent inequity through deliberate human services system improvement. • Additional information available at: https://www.in.gov/fssa/4839.htm |
| History | • FSSA was established by the Indiana General Assembly in 1991 to consolidate and better integrate the delivery of human services by state government. FSSA is a healthcare and social services funding agency. Ninety-four percent of the agency’s total budget is paid to thousands of service providers ranging from major medical centers to a physical therapist working with a child or adult with a developmental disability. The six care divisions in FSSA administer services to more than 1.5 million Hoosiers. • Office of Medicaid Policy and Planning (OMPP) – Administers Medicaid programs including the managed care system for Healthy Indiana Plan, Hoosier Care Connect and Hoosier Health Wise participants. OMPP performs medical review of Medicaid disability claims. • Additional information available at: https://www.in.gov/fssa/2406.htm |
| Org |
• FSSA is organized into eight care divisions supported by administrative divisions. The Secretary of FSSA serves as the Head of Agency. FSSA care divisions are: |
| Board | The Secretary of FSSA, who is a member of the State of Indiana Governor’s Cabinet, leads the agency. FSSA does not have a formal board of directors. |
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Finance
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• FSSA’s total expenditures in State Fiscal Year 2021 were ~$22.6 billion. • FSSA receives federal matching funds. More information about federal matching can be found at: https://aspe.hhs.gov/federal-medical-assistance-percentages-or-federal-financial-participation-state-assistance-expenditures • Additional information about FSSA’s finances can be found at: https://www.in.gov/itp/ |
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Data Sources
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• FSSA’s data is generated by its eight care divisions and is stored in the FSSA Enterprise Data Warehouse using state-of-the-art Teradata servers in addition to cloud technology. • FSSA’s data includes but is not limited to Medicaid claims, enrollment, and provider data. • Information on 540 publicly available fields of FSSA data can be found at: https://datavizpublic.in.gov/views/MPHDataCatalog/MPHDataCatalog • FSSA includes Indiana 211, which manages databases that include thousands of health and human services agencies and resources for local community connections. • Information on available resources by category is available at: https://in211.communityos.org/ • The 211 Data Dashboard is available at: https://in211.communityos.org/datadashboard |
| Data Access | • FSSA publishes 84 de-identified data sets on Indiana’s Management Performance Hub: https://hub.mph.in.gov/dataset?organization=indiana-family-and-social-services-administration • Data access and provisioning is governed by State and Federal law in addition to the FSSA Privacy & Security Policies. • Information on how to submit a request for FSSA data access or data extracts can be found at: https://www.in.gov/fssa/fssa-data-and-analytics/general-non-apra-data-request-process/ • A data sharing agreement, professional services contract, business associate agreement, or data use agreement may be required in certain cases. • FSSA shares data with other state agencies through Memorandums of Understanding (MOUs). |
| Tech Capabilities | • Advanced data analytics: data strategy and governance, data science and engineering, data warehousing, business intelligence, data mining, dashboard tools, data acquisition and automation, metadata, etc. • Information technology: Project management, systems engineering, application development, cybersecurity, Independent Verification & Validation (IV&V), cloud strategy and infrastructure, IT managed services, etc. • Vendor-provided tech capabilities include: Medicaid Management Information System (MMIS), Pharmacy Benefit Management (PBM), Integrated Case Management Solution (ICMS), CMS-certified Management and Administrative Reporting System (IMARS), Symmetry Episode Risk Groups (ERGs), Symmetry Episode Treatment Groups (ETGs), Symmetry Evidence Based Medicine (EBM) Connect, Optum Performance Analytics for HHS (OPA). |
| Projects | • FSSA partnered with Regenstrief Institute to develop a data dashboard to support the State of Indiana in the effort to track and respond to the COVID-19 outbreak. • In partnership with Indiana Management and Performance Hub and the Indiana Department of Health, FSSA has also taken a unique approach to improve the monitoring of COVID-19 vaccination rates in some of the state’s most at-risk populations, including the aged and disabled. • FSSA created an application to facilitate the submission of COVID-19-related school absences to distribute P-EBT funding to students and replace school lunches at home. • To better understand what supports are needed for aging individuals experiencing social isolation and caregiver burn-out, FSSA collaborated with the WISE Indiana Initiative and AARP to conduct a consumer survey and implemented an innovative model to address the unmet needs of family caregivers. • With IN211 now a part of FSSA, the agency has created a IN211 data model to support a public dashboard, reporting, and business intelligence needs. • FSSA deployed a Cloud Analytics Environment, which allows for data sourced from multiple resources – internal and external – to be brought into one, comprehensive environment where records can be linked to one another, analyzed with powerful tools, and disseminated to stakeholders. |
| Future Focus | • Increase the awareness and understanding of the role both data and analytics plays in achieving FSSA’s vision. • Define what the future data and analytics-enabled workforce looks like at FSSA. • Increase consistent utilization of FSSA data and available analytical tools through improved end-user experience. • Ensures secure availability of data to enable integrated data-driven decision making. • Tell the story of FSSA’s populations and programs by uncovering the stories within the data. |
| Talent Development | FSSA Data & Analytics holds formal on-site and virtual training sessions which include data warehousing concepts and architecture, SQL, business Intelligence tools and methodologies. |
| Data Sharing Agreements | FSSA has multiple data sharing partners including: • Boston University (HRSA COIINs project) • Centers for Medicare & Medicaid Services • Food and Nutrition Service • Indiana Department of Child Services • Indiana Department of Corrections • Indiana Department of Workforce Development • Indiana Health Information Exchange • Indiana Management Performance Hub • Indiana Office of Technology • Indiana State Department of Health • Indiana University Fairbanks School of Public Health • Indiana University Ostrom Workshop • Indiana University School of Medicine • Purdue College of Health and Human Sciences • Purdue Healthcare Advisors • Regenstrief Institute |
| Programs/ Publications | Indiana Medicaid publications can be found at: https://www.in.gov/medicaid/providers/index.html |